Welcome to the ISU Department of Computer Science Systems Support Group Help pages. Students, faculty and staff of the Computer Science Department all have ISU accounts and Computer Science Department accounts for email and administrative purposes. These pages are designed to help users with the Computer Science Department.
System Support Group (SSG)
Email : email@example.com
B0008 Atanasoff Hall
0125 Pearon Hall
Use your ISU Net-ID account for resources from ITS such as CyFiles, CyMail, PaperCut, Blackboard, VPN, etc.
Disk and Printing Quota
- Linux: Users must use an SSH client to connect to the remote access cluster named pyrite.cs.iastate.edu or poeye.cs.iastate.edu. Faculty and staff may also connect to ren.cs.iastate.edu
- Windows: Point Microsoft Remote Desktop Client (available for Windows and Mac OS) or rdesktop/tsclient (for Linux) to cstc.cs.iastate.edu and login with your ISU net-ID and password. COM S 103 students should log into csts.cs.iastate.edu.
Note: For Remote Desktop Client users: enteryour user name in DOMAIN\USERNAME format (e.g. IASTATE\user) to specify the domain you want to log in to.
We provide a variety of platforms to meet your computing needs. Use the comparison chart to decide where to run your code.
We also provide SVN/Git, MySQL, web or dedicated virtual machine for group projects. Request this kind of service through your instructor.
Click this link for details.
Put your homepage.html or index.html in ~/WWW on pyrite.cs.iastate.edu. Click this link for details.
Computer Science no longer offers email service for new accounts. You should use CyMail service from ISU.
Major Students: You email address should stay on one of our major lists: firstname.lastname@example.org, email@example.com (for SE major undergrad students), or firstname.lastname@example.org. Check the roster of a list at https://mailman.iastate.edu/mailman/roster/<list_name> (replace <list_name> with a real list name). If you are not on the list, send a blank email to <list_name>-email@example.com (example: firstname.lastname@example.org) from your ISU email. Please note you cannot send email to the list address.
DreamSpark (MSDNAA): Windows 7/8, Windows Server, Visual Studio, etc.
VMware VMAP: VMware Workstation, Player, Fusion, etc.
ISU site-licensed software: Redhat Enterprise Linux, Mathematica, MATLAB, etc.
Lynda.com for Iowa State University: Video tutorials for Microsoft Office, C++, Java, Python, etc.
Got a Computer Problem?
Email email@example.com or call 294-3450 for the services provided by Computer Science.
Email firstname.lastname@example.org or call 294-4000 for the services provided by ITS. They also have a Dell/HP/Apple authorized hardware repair center in the basement of Durham.
Tip: It's always helpful to tell us as much information as you can in your email - what operation system you're running, any specific error message, the steps you took before you encountered the problem, etc.