Shu-Hui (Susan) Chang

Dr. Chang has taught in the higher education since 1995. One of the large online courses she designed and taught since 2003 which serves several hundred students every semester with 94% high student satisfaction rate. The course earned approximately $2.3 million in student tuition and more than 4,000 credit hours each semester at its peak for the department and college. She used this course as one of her research bases. Her research paper has been published in the prestigious "Journal of Research on Technology in Education", which has an acceptance rate of just 6%. Dr. Chang has taught over 24,000 students, earned more than 94,000 credit hours, and generated substantial revenue for the department, college and university.

Dr. Chang also leads the graduate TA training and designed the 'Canvas Course: Computer Science Graduate TA Training' course, which included in-person training sessions in August 2022, 2023, and 2024. These training sessions were immensely beneficial for all faculty members and crucial to the department's success. During this time, Dr. Chang trained approximately 200 graduate TAs. Notably, twelve of these trained TAs received the prestigious Teaching Excellence Award from Iowa State University's Graduate College. This achievement underscores Dr. Chang’s substantial and meaningful contributions to both undergraduate and graduate education and highlights her leadership role within the department.

Dr. Chang received three prestigious international awards, including two Blackboard Greenhouse Exemplary Course Program Awards (2007, 2008), the Global Quality Matters Certificate Award (2024), two ISU LAS awards (College of Liberal Arts and Science Excellence in Introductory Undergraduate Teaching Award, 2008; The Master Teacher Award, 2009), one Departmental Excellence Award in Teaching (2024), and one ISU CELT High Quality Award (2024). These awards underscore Dr. Chang’s exceptional expertise in teaching and course design, while demonstrating her leadership and substantial contributions to education at the department, college, and university.

As a leader in distance education, Dr. Chang spearheads the development of distance education curriculum for the department of Computer Science and has designed and developed online courses for the ISU Computing Applications Online Certificate Program. She also serves as an evaluator in the 'ISU Vet Med Office of Curricular Assessment and Teaching Support Center'. She serves as a referee of the ‘Blackboard Greenhouse Exemplary Course Program Awards’, ‘International Association of Journals and Conferences’, ‘International Journal of Modern Engineering’, ‘IEEE Transaction on Education and Global Online Conference on Information Technology, IEEE Computing Society’. Research interests encompass online and distance education; computer science education and educational technologies; computer programming and programming pedagogy; industrial and technology education; curriculum development and instructional design; and evaluation and assessment across traditional, distance, and diverse learning environments.

Honors and Awards:

A) International and National Awards:

1) Quality Matters Certification Award for the ‘COMS 106: Introduction to Web Programming Course’ (2024).

* News from the Department of Computer Science website:
https://www.cs.iastate.edu/shu-hui-susan-chang-earns-qm-and-celt-high-q…

* News from LAS websites:
https://news.las.iastate.edu/?utm_source=aroundlas&utm_medium=email&utm…

* News from ISU daily news:
https://iowastatedaily.com/301805/news/computer-science-professor-wins-…

2) Blackboard Greenhouse Exemplary Course Program Award. Excellence in teaching, research, course design, interaction and collaboration, assessment and learner support (2008).

3) Blackboard Exemplary Course Program Best Practice Award in Course Research and Design, and the Movement to an Entirely Online Format of COMS 103 while preserving 94% High Student Satisfaction Rate and Success (2007).

B) Iowa State University Awards:

1) ISU CELT High Quality Certificate Award for the ‘COMS 106: Introduction to Web Programming Course’ (2024).

2) Computer Science Departmental Excellence in Teaching Award (2024).

3) The Master Teacher Award, College of Liberal Arts and Sciences, Iowa State University (2009).

4) College of Liberal Arts and Sciences Excellence in Undergraduate Introductory Teaching Award, Iowa State University (2008).
 

Recent Publications

Dr. Shu-Hui (Susan) Chang’s Refereed Journal Publication, Conference Presentations, and Invited Lecturers:

• Shu-Hui H. Chang. ‘Effective Strategies for Enhancing Online Learning’, Iowa State University, Fall 2025.
• Shu-Hui H. Chang. “TA Expectations, Responsibilities, Class Management, Academic Misconduct Issues, Teaching and Learning Strategies”, Graduate TA Training Program, Department of Computer Science, Iowa State University, Fall 2025.
• Shu-Hui H. Chang. “How to Create a Canvas Course, Create a New Module, Utilize New Quiz Features and Piazza Tool”, Graduate TA Training Program, Department of Computer Science, Iowa State University, Fall 2025.
• Shu-Hui H. Chang. “TA Expectations, Responsibilities, Class Management, Academic Misconduct Issues, Teaching and Learning Strategies”, Graduate TA Training Program, Department of Computer Science, Iowa State University, Fall 2024.
• Shu-Hui H. Chang. “How to Create a Canvas Course, Create a New Module, Utilize New Quiz Features and Piazza Tool”, Graduate TA Training Program, Department of Computer Science, Iowa State University, Fall 2024.
• Shu-Hui H. Chang. “Successful Techniques for Sustaining Motivation and Focus in Online Classes”, Iowa State University, Spring 2024.

More Publications