Speaker:Miaoran Li

Enhancing Task Bot Engagement with Synthesized Open-Domain Dialog

The construction of dialog systems for various types of conversations, such as task-oriented dialog (TOD), open-domain dialog (ODD) and question answering (QA), has been an active area of research. In order to more closely mimic human-like conversations that often involve the fusion of different dialog modes, it is important to develop systems that can effectively handle different dialog modes with access to appropriate knowledge sources. This study concentrates on dialog systems adept at both TOD and ODD, utilizing varied knowledge bases. We present a new automatic framework to enrich TODs with synthesized ODDs. We also introduce the PivotBot model, which is capable of handling both TOD and ODD modes and can access different knowledge sources to generate informative responses. Evaluation results indicate the superior ability of the proposed model to switch smoothly between TOD and ODD tasks.

Join on WebEx: https://iastate.webex.com/meet/limr